One Broken Pallet, One Big Problem—And How We Solved It Without Missing a Beat 

When a customer came to us with a broken EROWA pallet, it didn’t seem like a big deal at first, just a few damaged locator fingers. But those tiny parts were doing a huge job. 

They were part of a fully automated CNC setup. A robot was handling the pallets, loading tools, and keeping everything running around the clock. That is, until the fingers snapped off. 

Suddenly, automation came to a grinding halt. The robot couldn’t recognize the pallet. The CNC machine wouldn’t run. The whole process was stuck, all because of a small mechanical failure. 

They had a decision to make: 

 
Wait weeks (and spend big) on a new EROWA pallet from the OEM, or see if someone could help faster. 

That’s when they called us. 

At Rapid Holding Systems, we’ve seen this before. We know how critical it is to keep precision tooling aligned, especially when you’re relying on robotic workflows. So we got to work fast, not just replacing the broken piece, but improving it. 

We built them a fully EROWA-compatible chuck, custom-fit to match the original specs, and added our own upgrades along the way. High-strength materials. Better durability. And our signature precision calibration features. 

Once we mounted our chuck to the customer’s existing pallet base, we used our EROWA calibration tool to fine-tune the alignment. It wasn’t guesswork—it was exact: 

• We verified the Z datum using the ground feet. 

• We centered everything using both the OD and ID faces. 

• And we tested the system under air pressure to make sure it locked in perfectly. 

No more guessing. No more delays. 

A few days later, the pallet was back in their hands, calibrated, tested, and ready to run. The robot recognized it instantly. The CNC line started moving. And just like that, production was back on track. 

They didn’t just get a replacement. They got peace of mind, and a new go-to team for tooling support. 

We love these kinds of wins. Not because we sold a part, but because we helped solve a real problem. And because we proved that you don’t have to wait weeks or overspend just to get your production line moving again. 

If you’re running an EROWA system and one small failure is threatening to slow everything down, give us a call. 

We’ll build the right fix fast, precise, and built to last. 

Let’s keep your CNC running, not waiting. 

Talk to our team today  

Email : [email protected] 
Phone : +519-999-9723